Braids By Olla FAQ
Frequently Asked Questions
Answers to the questions we hear most often about booking and appointments.
Have a question? Reach out through our contact page and we'll get back to you shortly.
Answers to the questions we hear most often about booking and appointments.
Have a question? Reach out through our contact page and we'll get back to you shortly.
Dear Valued Customers,
A non-refundable deposit of $50 per guest is required to book an appointment (a booking for 2 guests takes twice the deposit). This deposit is deducted from the total cost of your service, so you only pay the remaining balance after your service. The balance is payable by CASH or ZELLE once your service is complete. Hair is included in the service price, except for a few select services.
1. Completion time varies based on size, length, and assistant availability. Please be prepared to stay longer than expected. Enjoy Netflix and Wi-Fi during your visit.
2. If you are bringing children for a hair appointment, they must be between the ages of 6 and 10.
3. Please note that arriving late to your appointment may disrupt our schedule. Please make every effort to be on time or no more than 15 minutes late. A call should be placed if lateness would be more than 15 minutes.
4. If you need to reschedule, please log in to your dashboard to make the necessary changes.
Thank you for your understanding and cooperation. We look forward to serving you!
Please make a transfer or deposit to any of our available banks.
Note: Please upload proof of payment in this section. This will allow Braids by Olla to process your booking appointment schedule as soon as possible.